Privacy Policy

Last updated: February 2026

1. Introduction

At Bumpy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Bumpy, you consent to the data practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

Name and contact information (email, phone number)
Account credentials
Payment information (processed securely by our payment providers)
Event preferences and purchase history
Communications with our support team

We also automatically collect certain information when you use our platform, such as device information, IP address, and browsing behavior.

3. How We Use Your Information

We use the information we collect to:

Process ticket purchases and send confirmations
Provide customer support
Send event updates and recommendations
Improve our platform and user experience
Detect and prevent fraud
Comply with legal obligations

4. Information Sharing

We may share your information with:

Event organizers (for ticket fulfillment)
Payment processors (for transaction processing)
Service providers (who help us operate our platform)
Legal authorities (when required by law)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Data portability

7. Cookies

We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.